Safe Harbors Support Center

3CX 6

• 3CX: Getting Started (Basic)
• 3CX: Installation
• 3CX: International Dialing
• 3CX: Scheduling & Hosting Conferences
• 3CX: Using Your Deskphone

View all 6

Adobe Acrobat 1

• Log Into Adobe Pro

FAQ 9

• Antivirus
• Email Advanced Threat Protection (ATP)
• Network Security - Best Practices
• Password Management
• PCI Compliance

View all 9

Freshworks 21

• Connecting Freshdesk & Microsoft Teams
• Creating common reply templates with Canned Responses
• Creating Solution Articles
• Freshcaller - Creating User Accounts
• Freshdesk - Creating User Accounts

View all 21

Getting Started 3

• Microsoft OneDrive
• Microsoft Office 365
• External or guest sharing in OneDrive, SharePoint, and Lists

Grasp Technologies 19

• GraspAGENT - Getting Started
• GraspAGENT - Login as AGENT User
• GraspAGENT - Resetting User Passwords
• GraspAGENT - Running Reports
• GraspCLOUD - Accessing Trams Back Office (Mac)

View all 19

Keeper Security 14

• Keeper - How can I autofill the apps/websites on my Android?
• Keeper - How do I a share a folder with someone?
• Keeper - How do I create a record?
• Keeper - How do I delete a folder?
• Keeper - How do I delete a record?

View all 14

Microsoft Office 13

• Adding a shared mailbox to the 'From' field in Outlook 2016 for Windows
• Enable Bcc and From field when composing a new email
• How to Change the Default Email Program on Windows 10
• Microsoft Office 365 - Adding Alternate Emails
• Microsoft Office 365 - Adding Authentication Methods (MFA)

View all 13

Microsoft Teams 8

• Microsoft Teams - Getting Started (video)
• Microsoft Teams - How to Add Custom Virtual Backgrounds
• Microsoft Teams - Introduction
• Microsoft Teams - On-Demand Tranining
• Microsoft Teams - Quick Start Guide

View all 8

Network Security 3

• Step 1: Installing VIPRE Security on macOS
• Step 2: Allow VIPRE System Extension in macOS
• Step 3: Grant full disk access to VIPRE on macOS

Opensense 0

RingCentral 18

• Interacting with the RingCentral app
• RingCentral - Adding Users
• RingCentral - Assign a Device to an Existing User
• RingCentral - Assigning Call Queues (MVP)
• RingCentral - Assigning User Settings & Permissions

View all 18

Sabre Red 360 28

• Sabre Red 360 - Activating Sabre RedApps
• Sabre Red 360 - Agent Sales Report
• Sabre Red 360 - Basics
• Sabre Red 360 - Building Traveler Templates
• Sabre Red 360 - Checking for Updates

View all 28

SafeToGo 2

• SafeToGo - Adding Client Administrators
• SafeToGo - Adding Corporate Accounts

SureWare 1

• SureWare - Adding Accounts

Travel 2

• How Do I Sign In to My SAP Concur Account?
• SAP Concur Travel - Setting up 2FA