| R/O | Error Remark | Override | Description | Routine / List Name | Process / Type | CTT Notes |
| OK | PLEASE USE XX POINTS FOR AIRFARE OVERRIDE IS 5X#DO NOT USE POINTS IF POINTS USED, UPDATE UD 40 TO XX.XX | Sabre: 5X#DO NOT USE POINTS | 53253 - if all flights on single airline, check SSS to see if should prompt to use points. If so, email sent to Agent and Q# remarks added, advising appropriate fee. Override: 5DO NOT USE POINTS | Air Check for Points *Safe Harbors* | PNR Test Routine | |
| OK | MUST PRICE AA WITH TLG16 PRIVATE FARE CODE | Sabre: NONE Worldspan: 5.AAA OK | 66222/69052/69402 - check A#AA- remarks. If doesn't include -SN, add -SNTLG16. If includes -TC, add -OS with TC code. If AA stored fare not priced with TLG16, add Error: MUST PRICE AA WITH TLG16 PRIVATE FARE CODE. Exclude 08QF bookings. *** Must run before Air Contract Check routines *** | Air Contract Check-Adjust A# for AA TLG16 Fares *Safe Harbors* | PNR Test Routine | |
| OK | MUST PRICE DL WITH TLG17 PRIVATE FARE CODE | Sabre: NONE Worldspan: 5.ADL OK | 71699 - check A#DL- remarks. If doesn't include -SN, add -SNTLG17. If includes -TC, add -OS with TC code. If DL stored fare not priced with TLG17, add Error: MUST PRICE DL WITH TLG17 PRIVATE FARE CODE. Exclude 08QF bookings. *** Must run before Air Contract Check routines ***. | Air Contract Check-Adjust A# for DL TLG17 Fares *Safe Harbors* | PNR Test Routine | |
| OK | MUST PRICE UA WITH TLG18 PRIVATE FARE CODE | Sabre: NONE Worldspan: 5.AUA OK | 68779/69052/69402 - check A#UA- remarks. If doesn't include -SN, add -SNTLG18. If includes -TC, add -OS with TC code. If UA stored fare not priced with TLG18, add Error: MUST PRICE AA WITH TLG18 PRIVATE FARE CODE. Exclude 08QF bookings. *** Must run before Air Contract Check routines ***. | Air Contract Check-Adjust A# for UA TLG18 Fares *Safe Harbors* | PNR Test Routine | |
| OK | EQP 73M IS 737MAX8 WHICH IS AGAINST COMPANY POLICY | 5H-PAX ADVISED OF EQUIP | 67243/Identify certain aircraft types and add error, notify agent and restrict ticketing. | Aircraft Type Restricted *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 69147-Check MS for each EMD accounting line. Fail if it *TT, *CF, *FF, *LF, *FJ is missing from EMD accounting. | Ancillary MS Accounting Missing *Safe Harbors* | PNR Test Routine | |
| OK | NN LOCATION IN UD4 NN BUSINESS UNIT IN UD7 NN REQUISITION NUMBER IN UD9 NN HIRING MANAGER IN UD11 | 5.S*UD4 {Location} 5.S*UD7 {Business Unit} 5.S*UD9 {Requisition Number} 5.S*UD11 (Hiring Manager} | 66885/For Apex, if original Rcvd From contains ASST/CAMENGA/A-410-207-8291, check for specific UDIDs and if missing, add specific mandatory error for each. | APX Check For Custom Rule Class UDIDs *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 72188-Routine will future queue to the agent 24 hours before departure and send an email. | BA Passive Future Queue And Reminder *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 69965 - Updated BR for car segment with UD9 value for Beam Team | BET Update Car BR Based on UD9 *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 68366-Update booking.com passive segment. | Booking.com Hotel Segment Update *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 57996 - For all NV3I bookings, check for 5.S*BR25 and update/add accordingly. Check that 5.S*AN contains Account Number (DK) and update/add if missing **Needs to run before "Customer Number Check *Safe Harbors*"** | BR and AN Check *Safe Harbors-Fairfax* | PNR Test Routine | |
| OK | NONE | NONE | 65670-This routine adds certain elements based on 5.S*BR12 being present which indicates it's a Humanitarian/Ministry PNR. Elements added as 5H-LOGO-M | BR12 Ministry Handling *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 55241-calls the BranchName Set routine to set the branch name used in various routines | BranchName Property Set *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 60083-Add direct bill in this format CM1/CD-XVC4289/ID-D4G8RKR/GCAR16765376 | Car Direct Bill Validation *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 53965. All pnrs with hotel segments are queued to 360. | CAT Queue Hotel PNRS *Safe Harbors* | PNR Test Routine | |
| OK | CC FOP NEEDS TO BE FIRST FOP FIELD | NONE | 48638 - Card Holder cannot be the first FOP in the FOP field | CC Holder Cannot Be First FOP *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 69642-Fly America Waiver Form for Checchi & Company Consulting | CCC Fly America Waiver Form *Safe Harbors* | PNR Test Routine | |
| OK | MISSING TRAVEL ARRANGER EMAIL IN PE CC/ | PE#{ArrangerEmail}#CC/ | 69642-Travel arranger email is required in PE with CC. | CCC Travel Arranger Email in PE *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 70450-If phone field is 202-452-9700-C, change "type" to -X to prevent notfication issues. | CCC Update Phone Number Type *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 47204 - if Y# approver remarks missing, will check D# remarks for approver email, and add. | CETAS Approver Remarks Update *Safe Harbors* | PNR Test Routine | |
| OK | NOT ALL SEGS IN PQS. UPDATE OR ADD 5H-AIR SEG OK | 5H-AIR SEG OK | 55434 - fail pnr if any HK Air Segments are not in a PQ Error: Q#DATE/TIME/NOT ALL SEGS IN PQS. UPDATE OR ADD 5H-AIR SEG OK Override: 5H-AIR SEG OK | Check All HK Air Has PQ *Safe Harbors* | PNR Test Routine | |
| OK | NEED 5.Z*CLIQCID IF 5.CLIQUSER- RMK IS PRESENT | 5.Z*CLIQCID-{ConcurID} | 69148-If 5.CLIQUSER- remark is present, there must be a 5.Z*CLIQCID- remark. Mandatory fail if missing and stop ticketing for online bookings. | Check For CLIQCID If CLIQUSER Remark On PNR *Safe Harbors* | PNR Test Routine | |
| OK | PLS PRICE PNR IN 2A1F FOR HUMANITARIAN FARES IF ITIN QUALIFIES | 5T#FARE CHECKED | 53664/63303/70324-Checks if any International segment on PNR (excluds CA & mX). If int'l segment and validating carrier is DL/KL/KQ/AF/BA/OS/LX/AC/AZ/UA/LH/AA/IB/S, fail ticketing and email to agent if during operating hours. Only runs if 5.S*UD64 NGO is present. Override is 5T#FARE CHECKED. | Check if Any International Segment *Safe Harbors* | PNR Test Routine | |
| OK | MUST USE CORP DK FOR PFSCM | NONE | 60929 - If VI4807xxxxxxxxx885923 is use, an error remark to be added "MUST USE CORP DK FOR PFSCM" | Check if Corporate DK Used *Safe Harbors* | PNR Test Routine | |
| OK | EXCHANGE TICKET DOES NOT MATCH PASSENGER NN OVERRIDE 5H-NAME CHG OK BECAUSE *REASON* | 5H-NAME CHG OK BECAUSE | 68964-check name in pnr matches name in PQR. Add error if mismatch. Override: 5H-NAME CHG OK BECAUSE | Check Name On PQR *Safe Harbors* | PNR Test Routine | |
| OK | TOUR CODE IN PQR SHOULD BE US884029526 | NONE | 57657 - if a PQR exists, validated on a carrier with a tour code in the 5A# remarks but missing from the FP line, Compleat will add a Q# reminder | Check PQR for Tour Code *Safe Harbors* | PNR Test Routine | |
| OK | INV RMK MS1 ASSOC TO AIR. FIX OR ADD 5Y#MS OK | 5Y#MS OK | #55617- This routine checks the 5.S*MS lines to see if they are incorrectly associated to fee or insurance segment. If they are, mandatory error is added. | Check TRAMS MS Line Association *Safe Harbors* | PNR Test Routine | |
| OK | NN WAIVER FAVOR FOR HUMANITARIAN FARE IN PQx | 5.S*MS10x*UD25 XX.XX 5.S*MS10x*UD24 HUMANITARIAN SAVINGS | 69326 - if fare stored with PMIS, PJCB, or IHUM15, pnr must have UD24 and UD25. If missing, add error: NN WAIVER/FAVOR UDIDS FOR XXXX | Check UD24/UD25 on Net Fares *Safe Harbors* | PNR Test Routine | |
| OK | NEED UD53 FOR CAR OVER <carSize> | 5.S*UD53 {YP, YG, CP or CG} | 49423/57333-Checks SSS to see permitted car types for customer. If different car size was booked, mandatory error is added. Agent must add 5.S*UD53 with YP, YG, CP or CG in order to get QC pass. | Check UD53 for Car Size *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 49279-When the PNR is sent to UCQM in QC, it will remove any old remarks it previously added. | Clean PNR of Old Remarks During QC/Ticketing *Safe Harbors* | PNR Test Routine | |
| OK | VI ENDING IN 5464024 NOT VALID FOR THIS EMP TO OVERRIDE ADD 5H-VALID CC USED | 5H-VALID CC USED | 67474/Checks that a specific credit card may only be used by certain employees. | CMB Employee Specific FOP Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | 5H-INS-DECLINED | 59643 - Send an insurance notification to passenger if customer DK begins with 12 or 00 and the PNRs were created in 2A1F and/or 08QF. Do not run routine if 5H-INS-DECLINED on PNR. | Communications-Send Insurance Notification *Safe Harbors* | PNR Test Routine | |
| OK | NUMBER OF FP LINE DOES NOT MATCH NUMBER OF PQ PLEASE UPDATE PQ AND/OR FP LINES | NONE | 49929 - Compare the number of FP line with the number of PQ. If they don't match, booknig wil fail. | Compare FP and PQ *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 67673 - If agent W1 (Concur), sets from email address and overrides agent email address in agency header address on invoice/itinerary documents. | Concur Agent Email Override on Header *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 56510-Send a notification to esupport@safehabors.com if ancillary services exist. | Concur Ancillary Items Need Issuing *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 60612-Remove booking from Q92 after ticketing | Concur Approval Q92 Remove *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 49910-Send an email if ticket number does not exist for WN booking. | Concur Booking WN Missing Ticket Number *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 65836. This routine sends email notification if the Concur pnr is missing a CLIQUSER or CB/GUEST remark. | Concur Check for No Profile *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 53390-If Compleat sees CLIQMEETINGID-86850847 and DK is 0161860000, it will update DK to 0172470000 | Concur Customer Number Update *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 62458-Queue booking to Magntech Q305 for Concur exchange bookings. | Concur Exchange Queue To Magnatech *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 54292-Check to see if it is a Concur booking and if it needs to be exchanged. | Concur Exchange Ticketing Queue *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | #48371-if contains CLIQID, the PNR needs to be queued to 200 for TMC Messaging and TripIt | Concur Queue PNR *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 57575-Drop Concur WN exchange to queue 304 and add a reminder | Concur Southwest Exchange Queue *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | Include vendor COVID19 policy in the email or send the policy 24 hours before departure. | COVID19 Vendor Policy Schedule Workflow *Safe Harbors* | PNR Test Routine | |
| OK | UPDATE FOP TO WENDYS CARD ENDING IN 01001 | Update FOP to Wendys card ending in 01001 | 72254-Fail bookings that are using AMEX ending in 51114. Error: Update FOP to Wendys card ending in 01001 | CPT Amex Card Fail *Safe Harbors* | PNR Test Routine | |
| OK | USE VI ENDING IN 4619 FOR ISC | NONE | 69609 - if UD8 = ISC, must use VI ending 4619; if UD8 = WLI, must use AX ending 10009; if UD8 = I4C, must use CA ending 4150; if UD8 = CHQ, must use AX ending 1114 | CPT Fail PNR if Incorrect FOP *Safe Harbors* | PNR Test Routine | |
| OK | BUSINESS OR FIRST CLASS NOT ALLOWED | 5H-FIRST CLASS APVD BY XXXX | 61563 - Fails any Counterpart Bookings in Business or Frist Class, unless otherwise an override "5H-FIRST CLASS APVD BY name" is found on the PNRs | CPT Fails PNRs Booked in Business or First Class *Safe Harbors* | PNR Test Routine | |
| OK | GHOST IS NOT TO BE USED FOR HOTEL GUARANTEE | 5H-GHOSE FOP OK PER {Name} | 53240-Fail bookings that are using AMEX ghost card as hotel guarantee. | CPT Ghost Card Hotel Fail *Safe Harbors* | PNR Test Routine | |
| OK | CANNOT USE FLY AMERICA CODE NR FOR UD8 <DIVISION> | NONE | 69610 - If UD 23 = NR and UD8 not equal to WLI, parse out <division> Error: Cannot use Fly America code NR for UD8 <division> | CPT UD23 Check *Safe Harbors* | PNR Test Routine | |
| OK | USE OF TP-10788 NOT VALID FOR DK | 5H-FOP OK | 63797-Fail booking if credit card is wrong based on the SSS list Credit Card Check (Multi/Reverse) | Credit Card Validation *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 72422-Send cancellation for CTSI to abrown@ctsi-usa.com | CTS Send Cancellation Email *Safe Harbors* | PNR Test Routine | |
| OK | DK DOES NOT MATCH 5.S*AN. PLS FIX AND REQUEUE | NONE | 47203 - if DK does not match 5.S*AN adds mandatory error: DK DOES NOT MATCH 5.S*AN. PLS FIX AND REQUEUE | Customer Number Check *Safe Harbors* | PNR Test Routine | |
| OK | NEED AUTH FOR FARE OVER 700 ADD UD13 APPROVER WHEN APPROVED | 5.S*UD13 {ApproverName} | 50851-If Travel amount over $700 an approval requried. | DBM Approval Over 700 *Safe Harbors* | PNR Test Routine | |
| OK | DK017219 IS ONLY FOR TRAVEL IN/OUT MIA ADD 5H-AIR OK IF CORRECT | 5H-AIR OK | 50850-Check if 5H-Air OK remark exist, if not then check if departure from MIA or Destination is MIA. If not then add an Error remark | DBM Check Itinerary for Travel to/from MIA *Safe Harbors* | PNR Test Routine | |
| OK | PAX HAS OWN HTL GTE. DO NOT PREPAY HOTEL | 5H-APVD BY {Name} | 60509 - If hotel CC Guarantee using CA with end digits 1181, then check any Traveler's CC in 5H-/GXXXXXX remark. If then add an error remark PAX HAS OWN HTL GTE. DO NOT PREPAY HOTEL | DBM Hotel Check if Pax Use Own CC *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 51101. If hotel gte = ax 3767xxxxxxx8039 queue PNR to 1p3f 160 and add seg associated remark, 5#<HtlSegNum> HOTEL WILL BE PREPAID | DBM Hotel Prepaid *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 51188. Queue all Dunbar PNRs (DK 017217, 218 AND 219) to 1p3f 502 | DBM Queue PNRs *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 62015 - If pax name in list, delete aptravel@dunbararmored.com or aptravel@brinks.com from PE for Dunbar. | DBM Remove APTRAVEL Email for Specific Pax *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 51351. This routine adds a segment itinerary remark for WY Hunt Valley HOD1321. Remark added is: Breakfast is included. Please ask the front desk for details. | DBM RMK-WY Hunt Valley *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 67955 - If HK hotel in India is booked, send email to agent advising them to reconfirm and document PNR. Willl also add Q reminder. | DGN Send Email if Hotel in India Booked *Safe Harbors* | PNR Test Routine | |
| OK | NEED AUTH FOR FARE OVER 3500 ADD UD13 APP BY CHRIS KENNY WHEN APPROVED | 5.S*UD13 APP BY CHRIS KENNEY | 49945 - bookings over $3500 require approval | DIG Approval over 3500 *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | #47203. Pnrs are queued to 361 in 1P3F two days prior to departure. | DIG Queue to 361 *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 54386 - Email agent and implementation@safeharbors.com if DK is not 10 digits | DK less than 10 digits *Safe Harbors* | PNR Test Routine | |
| OK | UD9 is required ONLY if UD6 = "PROJECT" ERROR: NN PROJECT ID IN UD9 UD10 is required ONLY if UD6 = "PROJECT" ERROR: NN PROJECT NAME IN UD10 UD15 is required ONLY if UD6 = "CONNECT WISE" ERROR: NN CONNECT WISE TICKET NUMBER IN UD15 | NONE | 64851 - UDID's are only required in certain situations. Mandatory remarks for UD9 UD10, UD15 | DVS Custom UD6 Exceptions*Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 64882. Sends an email notification for pnrs with hotels stays over 7 days. | DVS Hotel Stay Over 7 Days *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 65637-Schedule to run Travpay process | DVS Travpay Schedule *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 72440 - eatravel@eaest.com should never be the only approver in the Y#A- remarks. | EAE Check Y#- Approver *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 68679-Remove -1/MAIN from the end of the 5Y#A- remark. | EAE Remove -1/MAIN From 5Y#A- *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 58392 - If pax is PACELLI/COURTNEY LEIGH and UA booked send email to agent re tkt 0167952346280 | EAE Ticket Check for Pacelli *Safe Harbors* | PNR Test Routine | |
| OK | CHECK SSR. EPAY CARRIER NOT CONFIRMED | 5H-EPAY CARRIER ON TICKET | 54301/55577/56135/56629/59912/65411/66102- - if total for Epay carrier in the SSR does not match the total in the relevant accounting lines, an error will be added and pnr will fail QC. Will also add error if FOP rejected by Epay Carrier in SSR. Override to bypass is 5H-EPAY CARRIER ON TICKET in case epay is being issued on an e-ticket with another carrier. | Epay Accounting and FOP Check *Safe Harbors* | PNR Test Routine | |
| OK | MERCHANT REQUEST REQUIRED FOR {CASH|CHECK} FOP ADD 5H-FOP CHECK- REMARK WHEN COMPLETED | 5H-FOP CHECK-(FREEFORM) | 63887 - Error any PNR with Check or Cash as FOP. Error is "MERCHANT REQUEST REQUIRED FOR {CASH|CHECK} FOP / ADD 5H-FOP CHECK- REMARK WHEN COMPLETED". Override is 5H-FOP CHECK-(FREEFORM)" | Error PNR's with Check or Cash FOP *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 60947 - add reminder if any airline on the EU Banned list is found in pnr. List: https://ec.europa.eu/transport/sites/transport/files/modes/air/safety/air-ban/doc/list_en.pdf | EU Banned Airline List *Safe Harbors* | PNR Test Routine | |
| OK | /EXCHANGE HAS TO BE ISSUED MANUALLY | NONE | 48701-Fail all exchange bookings being queued for ticketing | Fail All Exchange Bookings *Safe Harbors* | PNR Test Routine | |
| OK | SEAT FOR SEG x IS HRQ STATUS PLZ CONFIRM SEAT OR ADD OVERRIDE 5H-SEAT STAT OK | 5H-SEAT STAT OK | 51642-Fail booking with HRQ seat status. | Fail Booking with Seat HRQ Status *Safe Harbors* | PNR Test Routine | |
| OK | TBI NO LONGER A CLIENT. REFER TO ASHLEY KIEN AT TBI | 5H-TBI OK | 70907 - Fail any pnr for DK 0173410000 unless it is an exchange. Error: TBI NO LONGER A CLIENT. REFER TO ASHLEY KIEN AT TBI Override: 5H-TBI OK | Fail DK 0173410000 unless Exchange *Safe Harbors* | PNR Test Routine | |
| OK | APPROVAL FROM TRAVELER REQUIRED FOR EXCHANGE PLEASE ADD 5H-EXCHANGE APPRVD WHEN RECEIVED | 5H-EXCHANGE APPRVD | 69334-Fail all exchange bookings for John Heatherington. Once approved, override is 5H-EXCHANGE APPRVD | Fail Exchange Bookings for John Heatherington *Safe Harbors* | PNR Test Routine | |
| OK | O2 IS AN AIR TAXI SERVICE-DO NOT BOOK | NONE | 67863-Fail all bookings that contain O2 segments with "O2 IS AN AIR TAXI SERVICE-DO NOT BOOK" **Also on for TravelQuest** | Fail O2 Air Bookings *Safe Harbors* | PNR Test Routine | |
| OK | THIS IS A TEST PNR/TKT CANNOT BE ISSUED | NONE | 49589-If pnr.passenger name is NEVER/WILLIAM then Set PNR Process to fail and add an error remarks "This is a test PNR/TKT cannot be issued". | Fail Test PNRs Passenger Never William *Safe Harbors* | PNR Test Routine | |
| OK | NFWF REQUIRES GOVT FARES ON ALL TRIPS | 5H-NONGVT FARE APPVD BY xxx | 59946-Check FOP to make sure the credit card number is correct | Federal Government Fare FOP Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 68882 - If hotel booked is more than $250 USD / night, send email with itinerary to mcoyle@fourhcouncil.edu. | FHU Email if Hotel Greater than 250 USD Per Night *Safe Harbors* | PNR Test Routine | |
| OK | FOP SHOULD BE CHECK FOR DL | NONE | 55900-Fail booking based on FOP specified in PQ. | Form Of Payment Check Based on PQ *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 54463-Add 14 day fare tracking to UD34 | Fourteen Day Fare Tracking *Safe Harbors* | PNR Test Routine | |
| OK | DUPLICATE FP LINE REF THE SAME PQ IF OK, ADD 5F#FPLINE OK TO PASS | 5F# FPLINE OK | 49158-If there are more FP lines than PQ, fail the booking. | FPLine Count Check *Safe Harbors* | PNR Test Routine | |
| OK | CORRECT AMTRAK FJ CODE IS L U REASON CODE NOT VALID FOR TVL OUTSIDE 14 DAYS UNEXPECTED TRAVEL CODE ONLY VLD FOR ONLINE BKG CANNOT USE FJ A WHEN LF IS DIFF FROM BOOKED FARE INVLD EXCHANGE FJ CODE USED ONLY VLD FJ CODES ARE YT YD YM INVALID FJ USED MISSING *FJX FOR ACCT LINE <<acctgLineNbr>> MISSING *LFXX.XX FOR FPLINE <<fpLineNbr>> MISSING *FJX FOR FPLINE <<fpLineNbr>> | 5F#LF OK | 48373- Check for existence of LF and verify FJ. *** Must run after "Split Ticketing Remarks to Accounting (Sabre)" **** | Full Fare Low Fare Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 49318-Use booked fare as FF for Amtrak | Full Fare Low Fare-Calculate FF for Amtrak *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 48373-Calculate FF for WN/NK using FQ command. | Full Fare Low Fare-Calculate FF for WN/NK/F9 *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 54819-Remove blank or duplicate FF/LF/FJ for Safe Harbors | Full Fare Low Fare-Remove Blank/Duplicate *Safe Harbors* | PNR Test Routine | |
| OK | MISSING 5.CLIQUSER REMARK-UPDATE PNR/PROFILE | NONE | 64468 - Ensure all PNR's had a 5.CLIQUSER remarrk. If missing, mandatory error to agent. | GBC Check for CLIQUSER Remark *Safe Harrbors* | PNR Test Routine | |
| OK | NONE | NONE | 62554 - If air booking made for ONEILL/ERIC MICHAEL, send simple email to agent to verify KTN number transmitted to airline. | GBC Send Email When Eric Oneill Air Booking *Safe Harbors* | PNR Test Routine | |
| OK | USE VI FOR TENAGASHAW TIRUNEH FOR THIS DEPT | NONE | If UD8 = 5.S*UD8 147-CDC ASLM PHIA add email PE Amanda.otto@hearttoheart.org if FOP CC is not Visa ending in 7092 Error: Use Vi for Tenagashaw Tiruneh for this DEPT. | H2H UD8 Verify FOP and Email *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 47203. 5.S*UD12 NA is added to online bookings. | HOP UD12 Validate *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 65811-Send email to traveler re hotel not being in the booking. | Hotel Adoption Email Send *Safe Harbors* | PNR Test Routine | |
| OK | PLEASE USE XX POINTS FOR AIRFARE OVERRIDE IS 5X#DO NOT USE POINTS IF POINTS USED, UPDATE UD 40 TO XX.XX | 5H#DO NOT USE POINTS | 53253 - Check SSS to see if should prompt to use Marriott points. If so, email sent to Agent and Q# remarks added, advising appropriate fee. Override: 5H#DO NOT USE POINTS | Hotel Check for Points *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 51101-Send email to different email safe harbor addresses depending on time of day for hotel prepay. Additional tasks: 51718 / 53043 / 59984 / 60509 / 61358 | Hotel Prepaid *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 57974 - Queue bookings with prepay hotel to Q360 for specific customer numbers | Hotel Prepay Queue *Safe Harbors* | PNR Test Routine | |
| OK | NONE | 5H-EMAIL OK | 50451/65670/67142 - Add agent email to override if BR12 and if 5H-EMAIL OK is not on PNR | Humanitarian Agent Email Override *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 49708-Queue a booking to the manual ticketing queue. | Humanitarian Queue If Fail QC During Ticketing *Safe Harbors* | PNR Test Routine | |
| OK | MUST USE BTA CARD UNLESS APVD BY KRISTEN OVERRIDE IS 5H-APPROVED BY KRISTEN | 5H-APPROVED BY KRISTYN | 58265/62505/71095-If cc is NOT a CA ending in 9767860, PNR will fail without override. Exceptions for MEHNDIRATTA/ABHA and NJOKU/CHIAMAKA - these pax must NOT use CA ending in 9767860 or AX ending in 6002. Override for all is 5H-APPROVED BY KRISTYN. | IHI BTA Credit Card Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 70375/if Mastercard ending in 8575 is used CC jsarno@ihi.org on the invoice | IHI CC Invoice if FOP Match *Safe Harbors* | PNR Test Routine | |
| OK | FIRST/BIZ NOT ALLOWED-IF APPROVED PLS ADD 5H-BUS CLASS APPRVD BY NAME | 5H-BUS CLASS APPRVD BY (NAME) | 68355-Fail PNRs booked in business class unless 5H-BUS CLASS APPRVD BY (NAME) is present. | IHI Fail Business Class Without Approval *Safe Harbors* | PNR Test Routine | |
| OK | MUST HAVE INTL SIGN OFF PRIOR TO TKTING QUEUE PNR TO QP/89/1 | 5H-INTL OK DDMMM (yesterday or today's date) | 47203/57034/61022/62320/62748/64205 - If any International air segments, booking will not pass QC, unless there is an override of INTL OK DDMMM (yesterday or today's date) | International Air PNR Sign Off *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 53299 - If any email addresses contain "TLVR" for customer number 0170920000, then place pnr to 2HLB Q181. | ITN Queue PNR to PCC 2HLB *Safe Harbors* | PNR Test Routine | |
| OK | CANNOT USE CA 00137 UNLESS APPROVED BY SALI BEGELADZE | UD7 APP BY SALI | #49740. If CA ending in 00137 and no UD7 APP BY SALI, mandatory error is added: CANNOT USE CA 00137 UNLESS APPROVED BY SALI BEGELADZE OVERRIDE IS UD7 APP BY SALI Agent overrride: 5H-AMEX APPROVED BY xxxxxxxx | IUC CA Error *Safe Harbors* | PNR Test Routine | |
| OK | CONTACT TARA RE POSSIBLE UPGRADE WITH POINTS | 5H-DO NOT USE POINTS PER TARA | 69608 - on UA or LH, if Exchange or if O#POLICY_VIP TRAVEL CLASS, add error. Override: DO NOT USE POINTS PER TARA Note: reminder only, if After Hours | JEL Check For Points *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 68829. Checks hotel rate for HAMPTON BY HILTON ZACATECAS and sends email to support@safeharbors.com if contract rate wasn't booked. | JEL Check Hotel Rate *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 69278-Add tour code I457BA for John Electrics bookings departure from Mexico or Canada | JEL Tour Code Update *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 50375-Adds the APPROVED BY name in a UD13 | JHM Approved By Remark to UD13 *Safe Harbors* | PNR Test Routine | |
| OK | USE AX ENDING IN 01007 FOR BILLIABLE TRVL TO SAUDI | 5H-FOP OK | 50278- When UD10 BILLABLE is on pnr, AX ending in 01007 must be used when any hotel or air into Saudi Arabia is booked. Mandatory error is added if another card is on the pnr. Override is 5H-FOP OK | JHM CC Verify for Saudia Arabia *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 62456 - check if any air itineraries without Hotel, if then send an email notification to client attached with simple air itinerary | JHM Check if Air Reservation without Hotel *Safe Harbors* | PNR Test Routine | |
| OK | CANNOT BOOK EK BASIC BUSINESS H CLASS FOR JHI | NONE | 68743-Fail all Emirates H class bookings for JHI. | JHM Emirates Basic Business H Class Fail *Safe Harbors* | PNR Test Routine | |
| OK | INVALID FOP NN CORP CARD OR 5H-FOP OK | 5H-FOP OK | 62817-Make sure JHI bookings are using CA ending in 16414 or AX ending in 01007 or CA ending in 8788231 | JHM FOP Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 66818-Queue JHI bookings to Q352 after being successfully ticketed. | JHM Queue to Q352 After Ticketing *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 60230-Remove all emails except for her own email for JHMI president Pamela Paulk | JHM Remove Email for President *Safe Harbors* | PNR Test Routine | |
| OK | MUST PRICE PQx WITH SNAP CODE JHU01 | NONE | 65302-Fail all bookings priced without snap code JHU01. | JHU Check PQ for Snap Code JHU01 *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | Add Amy Page to PE if we book any travel to Iran for any JHU employee | JHU Notify Travel to Iran *Safe Harbors* | PNR Test Routine | |
| OK | INTL-MANAGER APPROVAL REQ. NN APPROVER NAME IN UD13 | 5.S*UD13 {Name} | 571250-All Jenkins Restorations international bookings required approval Approver name will be in UD13. | JRK International Booking Approval Required *Safe Harbors* | PNR Test Routine | |
| OK | NN APPRVL TO USE CORP CARD ENDING -35354 | 5.S*UD13 {Name} | 61346 - if VI with ending digits 35354, then check if UD13 Present and if name matches the approver name. If not then failed the PNRs | KNO Check if Approved To Use Corp Card *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 57989 - remove the PE for Dawn Jamison (DAWN.JAMISON@KNORRBRAKE.COM) if found in a PNR for the following travelers 1) BOWIE/RICHARD THOMAS 2) FUSTER/IGNACIO | KNO Remove Email for Specific Travelers *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 47203 - if specific cc used on Hotel, pnr drops on agent queue to process prepay. | LEE Hotel Prepay Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 59787-Send survey by calling the listen360 webservice | Listen360 Survey *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 52673-Stop Matrix Corp bookings to Hawai from being auto ticketed between Feb 2 - Mar 2, 2016. | MAT Stop Matrix Corp Auto Ticket *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 68936-Call webservice to Maxmind to determine if it is a fraud booking. | MaxMind Fraud Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 62976-Remove Ectravel@mebaplans.org on Union Related Travel for MEBA | MEB Remove Ectravel@mebaplans.org on Union Related Travel *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | Adds itinerary remarks to car segments: PLEASE DECLINE RENTAL CAR INSURANCE. INSURANCE IS INCLUDED IN YOUR COMPANY POLICY. | MER RMK Car Insurance *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 71871-Send Melbourne Oil Cash Payment Required notification to accounting@safeharbors.com | MEW Cash Payment Nofication *Safe Harbors* | PNR Test Routine | |
| OK | MISSING SEG x FOR PAX x.x IN PQ | 5H-PQ OK TO PASS | 66700-If a passenger or HK segment is missing in a PQ, fail the booking. | Missing Segment or Passenger in Stored Fare *Safe Harbors* | PNR Test Routine | |
| OK | cc is found in the 5- field, but there is no UD7 (error text: CANNOT USE AX ENDING IN 1023 WITHOUT UD7) cc is found in an accounting line (*PAC), but there is no UD7 (error text: CANNOT USE AX ENDING IN 1023 WITHOUT UD7) cc is found as carSegment.FormOfPayment (error text: CANNOT USE AX ENDING IN 1023 FOR CAR SEG) cc is found as hotelSegment.CreditCardGuarantee (error text: CANNOT USE AX ENDING IN 1023 FOR HOTEL SEG) | 5.S*UD7 {TA} | 72513 - If UD7 with TA is missing and AX ending in 432103 is used, error PNR. Applies to all bookings including car/hotel guarantees | MSH AX Check *Safe Harbors* | PNR Test Routine | |
| OK | MORE THAN ONE PPT IN P‡ REMOVE NON APPLICABLE | NONE | 62844-Fail bookings with multiple passport info. | Multiple Passport Check *Safe Harbors* | PNR Test Routine | |
| OK | NN PU IN PQ | 5H-NO PRICEUP | 47839-This routine checks if *PU (price up) is missing when stored fare is a net. If missing, mandatory error is added: NN PU IN PQ. IF NO MARKUP ADD 5H-NO PRICEUP | Net Fare Check For Price Up *Safe Harbors* | PNR Test Routine | |
| NEED | 68249-For DL/KL/AF, if markup is less than 25%, proceed as normal. If markup is more than 25%, FP is updated to check. For AA/BA/IB/QR, restore the PU without PU*. ACB accountig also gets added. | Net Markup Update *Safe Harbors* | PNR Test Routine | |||
| OK | NONE | NONE | 58253-Edit: handling from this task no longer reflected in routine 70468 - routine revised to validate *PU against UD58 | Net Merchant Fee Accounting Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 59946-Make sure all trips are booked on government fares for NFWF. Update FJ to G if government fare is used. | NFW All Trips Must Be Federal Government Fare *Safe Harbors* | PNR Test Routine | |
| OK | QUEUE PNR 99 FOR APPROVAL | 5.S*UD13 {Name} 5H-CB/QUE/QUE INVOICING 5H-CB/APPROVED BY {Name} | 49560/52008/52255/54522/56279/56603/62091/63463-Approval Required For Non Executive Management for specific customers | Offline Approval Required for Non Executive *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 71167 - if 5H-SVP\*\d{2} DEPLOYMENTID \d{2,} DEPLOYED and no active hotel exists in an Online booking, email cyoung@safeharbors.com | Online Booking - VPay Hotel Cancellation Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 57422. AA has been cancelling flight segments instead of changing status to HX. This routine will queue pnr to Q7 for review by their agent team if any AA cancelled flights are found. | Online Booking Check if AA Canceled *Safe Harbors* | PNR Test Routine | |
| OK | SEE SPECIAL REQUEST IN P5H | 5H-RQST WORKED | 48641/54723/55337/62701-If a 5H-CB/PAX remark is on pnr, then mandatory error is added: SEE SPECIAL REQUEST IN P5H ONCE WORKED, ADD 5H-RQST WORKED and online booking is not ticketed. Email is sent to esupport@safeharbors.com and bcc to cyoung@safeharbors.com | Online Booking-Comment To Agent Concur *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 61408-Delay online booking ticketing by 15min. | Online Booking-Delay Ticketing *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 57811-If a booking has no air segment, but there is a PQ, bookings will get queued. | Online Booking-No Segment to Ticket *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | #47203-Concur adds empty UDIDs. This routine will check if there is anything after the UD number, if not, it's removed | Online Booking-Remove Empty UDIDs *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 49567-If outside of office hours, the booking will treat the concur offline approval bookign as a concur and autoticket. | Online Booking-Set Concur Offline Approvals As Online Bkg *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 69390-UD54 required for any hotel bkg that is over $250/nt in NYC, LA, Chicago, Dallas, San Diego, Atlanta or Sacramento or over $150/nt in any other city. | OPT UD54 Check When Hotel Booked -DISABLED *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | #25259/39407. Add 5U#NFR ID to name field. The only exception is bookings with UD32 OSA SUBSEA OPTICAL FIBER. | OSA 7451-206 to Name Field *Safe Harbors* | PNR Test Routine | |
| OK | PAX MUST HAVE VISA FOR THIS MEETING | 5H-PAX HAS VISA IF YOU HAVE CONFIRMED VISA | 68046-If UD32 OSA SUBSEA OPTICAL FIBER is in the booking and there is no 5H-PAX HAS VISA, add the error PAX MUST HAVE VISA FOR THIS MEETING, ADD 5H-PAX HAS VISA IF YOU HAVE CONFIRMED VISA | OSA Finland Visa Requirement *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 57592-Add OSI with traveler's email to be used for DL sked change. | Passenger Email OSI For DL Sked Change *Safe Harbors* | PNR Test Routine | |
| OK | RELEASE PNR TO 08QF FOR TICKETING | NONE | 70020/error if a PNR is in 08QF and either was not created in 08QF or not released to 08QF | PCC 08QF Check *Safe Harbors* | PNR Test Routine | |
| OK | UNIDENTIFED LOCATION IN UD8 NN ADMIN ADDRESS MISSING UD8 EMPLOYED BY WITH LOCATION | 5.S*UD8 {Location} | 61929/62781 - Add specific email to PE based on UD8 EMPLOYED BY remark. If UD8 doesn't match locations list, add error "UNIDENTIFED LOCATION IN UD8 NN ADMIN ADDRESS". If missing UD8 entirely, error is "MISSING UD8 EMPLOYED BY WITH LOCATION" | PER Add Email if UD8 Employed By on PNRs *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 71777-For Permobil, CC will automatically be updated to the credit card specified in this remark for Cederhage H¥/GAXxxxxxxxxx1104EXP 02 24-CEDERHAGE | PER Credit Card Update for Cederhage *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 57695 - If S*UD80 PREPAY exists in the PNR, then place pnr into Q360 | PER Hotel Prepaid Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 54322-Add 3OSI SK CMP USTNPER for any bookings with SK segment for DK 2900470000 | PER OSI For SK *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 61597-Remove UD80 PREPAY from president's Larry Jackson bookings. | PER Remove UD80 For President Larry Jackson *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 71333 - If UD6 not BUSINESS GETTING, then send itinerary to aschwaer@phillips.com with reason for travel (UD6) | PHI Check UD6 *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 63383-Email aschwaer@phillips.com if booked fare is $500 more than LF. | PHI Email If Fare booked is 500 More than LF *Safe Harbors* | PNR Test Routine | |
| OK | PLZ EMAIL ANNETTE ASCHWAER@PHILLIPS.COM PRIOR TO TICKETING. | NONE | 71285-If travel is to a listed country, add Q# reminder to email Annetter prior to ticketing | PHI Error Travel to Specific Countries *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 63404/68357/69733/71178-Sends an email to pyoung-li@phillips.com if non preferred hotel is booked. All bookings must have a 5.S*UD54 XX. If full-service booking, and hotel is over allowed cost in SSS, email will send to various people depending on UD54 value. If agent booking within policy or any Concur booking, 5.S*UD54 HB is entered if missing. | PHI Hotel Checks *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 61878-Submit XML to TL24 | PNR XML Submit To TL24 *Safe Harbors* | PNR Test Routine | |
| OK | POTENTIAL FRAUDULENT BOOKING SEE BEVERLEY | 5H-AUTH BY BEVERLEY | 65731-Fail all potentially fraudulent booking that are booked within 2 weeks of travel, DK0199990000 and international travel. | Potential Fraud Booking Fail *Safe Harbors* | PNR Test Routine | |
| OK | FARE IN PQ<<storedFareNbr>> NO LONGER VALID PLEASE RESTORE PQ <<storedFareNbr>> or CURRENT FARE xxx.xx IS HIGHER THAN TOTAL IN STORED FARE PLEASE RESTORE PQ <<storedFareNbr>> | NONE | 61995-Check current fare to see if it matches the amount in PQ | PQ Amount Check *Safe Harbors* | PNR Test Routine | |
| OK | IF OK ADD 5H-NAME VERIFIED WITH EMILY | NONE | 53656-Fail Concur bookings if it does not have any accounting lines. | Pre-Ticketing Accounting Line Check *Safe Harbors* | PNR Test Routine | |
| OK | MORE THAN 10 PAX NOT ALLOWED | NONE | If a non ARC booking with more than 10 passengers is queued to auto ticketing, fail with error: MORE THAN 10 PAX NOT ALLOWED QUEUE PNR TO 90 FOR REVIEW | Pre-Ticketing-More Than 10 Passengers *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 67386-Pull ministry profile based on airline | Profile Pull Based on Airline *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | #48711-Sureware that builds their profiles, can't format the P#PPT remark correctly. We'll take what they enter and fix it so ti can run with our routines | PSPT PPT Remark Fix *Safe Harbors* | PNR Test Routine | |
| OK | UDPATE CC NUMBER. AX 91009 NOT VALID | NONE | 58645-Fail Rainforest bookings with Amex ending in 91009. | RAI Amex CC Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | #49737. Updates UD7 for passengers JICKLING/JONATHAN, MOORE/CAMPBELL, CAPRA/BRIANA, and SMITH/WALTER | RAI Update UD7 *Safe Harbors* | PNR Test Routine | |
| OK | MUST VERIFY LAST NAME WITH EMILY IF OK ADD 5H-NAME VERIFIED WITH EMILY | 5H-NAME VERIFIED WITH EMILY | 68670 - if pax name DONOVAN/EMILY or EDWARDS/EMILY, Agent must check with Emily which is correct. Override: 5H-NAME VERIFIED WITH EMILY | RAI-Check Last Name For Emily *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 60460-Add car refuel policy remark for Dunbar bookings. | RBM RMK-Car Refuel Policy *Safe Harbors* | PNR Test Routine | |
| OK | INVALID COMMISSION AMOUNT FOR REFUND ACCOUNTING | NONE | 48464 - Add error if positive value for commission on refund accounting | Refund Accounting Commission Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 58436 - removed duplicate email info if not contain #TVLR | Remove Duplicate Email *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 69152. Remove all Magnatech remarks from the pnr matching V‡2- or V‡3- , example: V‡2-DL LNLH‡08QF and send email notification to compleat@safeharbors.com so they can update Sabre profile | Remove Magnatech remark *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 48468-Remove old MS accounting lines | Remove Old MS Accounting *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 56510-Remove ticket has been issued remark if there is EMD in the FP line and ticket has already been issued. | Remove Ticket Issued Remark for EMD *Safe Harbors* | PNR Test Routine | |
| OK | NN REASON IN UD77 FOR NOT HUMANITARIAN FARE | 5.S*UD77 {Reason} | 70712/QC check for any NGO account that doesn't take a humanitarian fare | Require UD77 for NGO non-Humanitarian Fare *Safe Harbors* | PNR Test Routine | |
| OK | PLEASE ADD MEAL PREF TO UD69. SEE U# | 5.S*UD69 {Meal Preference} | 67168-Fail booking if UD69 is missing for R4D meeting, ie if booking has S*UD32 R4D PHC | RFD Meal Preference UD69 *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 50328-Add remark FOR VISA INFO, CHECK https://safeharborsbusinesstravel.businessvisahq.com/ or https://ministrytravel.businessvisahq.com/ | RMK-Visa Requirement *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 58396 - When AX ending in 3002 is used, send invoice to RChristopher@reprorights.org | RPR Email Invoice for AX to Specific Email *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 54652/58432/65670-Schedule 2A1F/08QF/NV3I Created Booking to run in 2A1F/08QF/NV3I | Schedule 2A1F/08QF/NV3I Created Booking to Run in Pcc *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 59091 - change DK to 0172470000 and 5.S*AN TO 0172470000 if it's an online booking and DK=0161860000 | SCO Online Bookings-Update DK and S*AN *Safe Harbors* | PNR Test Routine | |
| OK | AIR SEGMENT HAS BEEN CANCELLED BY CONCUR | NONE | 70971-For a booking that has not been ticketed yet, if a segment has been cancelled, fail bookings and email support. | Segment Cancel by Concur *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 55570 - send an email notification to karen.boquist@sparkpost.com when a hotel is booked. | Send Hotel Booked Notifcation to Agent *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 48866 - If it an online booking and contain Profile Move Error remarks, generate a simple email to ESUPPORT@SAFEHARBORS.COM and add REMARK 5X#PROFILE EML SENT | Send Profile Move Error Email *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 52076-This routine adds the service fee from remarks for Apollo bookings. | Service Fee (Apollo) *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 47202-This routine adds the service fee from remarks for Sabre bookings. | Service Fee (Sabre) *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 60287-Update SIlver Airways (3M) to plate on HR | Silver Airways Plating Carrier Update to HR *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 72736-Send survey by calling the simplesat.io webservice | Simplesat Survey *Safe Harbors* | PNR Test Routine | |
| OK | PLEASE UPDATE MS101 LINE WITH TICKET NUMBER FROM WN REMOVE INVALID MS101 LINE | NONE | 50876. Adds mandatory error if fake ticket number 222222222 is in MS accounting line. | Southwest (WN) Fake Ticket Number *Safe Harbors* | PNR Test Routine | |
| OK | MUST ADD SSR DOCS FOR xx (where xx represents the carriers that need SSR doc) | NONE | Fail ticketed HK Air bookings that are missing SSR DOCS. A notification will also be sent to the agent. | SSR DOCS Fail *Safe Harbors* | PNR Test Routine | |
| OK | STI TRAVEL POLICY PROHIBITS AIRLINE 3M. PLZ REBOOK | NONE | 68535/It is against STI's policy to travel on 3M/Silver Airways so routine will add mandatory error and fail QC. | STI No Travel on 3M-Silver Airways *Safe Harbors* | PNR Test Routine | |
| OK | MUST ENTER 0.00 COMMISSION FOR xx (where xx represents vendor code) | NONE | 72278 - Check for commission in any accounting lines with SYSYSY or WN vendor and error back to agent to correct | SY & WN Accounting Commission Check *Safe Harbors* | PNR Test Routine | |
| OK | (where xx represents vendor code) | 5.S*UD13 NOT REQ | 66628/66702/66782 - Symmetry Surgical has specific checks for UD fields based on presence of air/hotel segments and offline approval if specific O# remarks exist. | SYM Offline Approval and UD Checks *Safe Harbors* | PNR Test Routine | |
| OK | AIRLINE POINTS MAY BE AVAILABLE | 5H- OK TO TKT 5X#DO NOT USE POINTS | 54096 - Fail all domestic non-WN bookings and queue to Q55 | TCT Fail Unused Ticket *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 58119-Change K# MISF fee from HOTEL PREPAY FEE back to SERVICE FEE | Ticketing-Service Fee Hotel Prepay Fee Fee Type Update *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | #50644-If the PNR has 5H-T#INV and TAW contains ETKT, a warning is sent to the agent. | Ticketing-Using RMT/INV with HK Segments *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 66287-Schedule to send itinerary to TL24 if there is a change in itinerary. | TL24 Submission Schedule *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 59218-Include Auto ID Card with email for Torch Technologies. | TOR Car Insurance Card *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 65637-Add 5H-TRAVPAY VCARD CANCELLED remark | TravPay Card Cancel Remark *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 65637-Add 5H-TRAVPAY VCARD GENERATED remark | TravPay Card Create Remark *Safe Harbors* | PNR Test Routine | |
| OK | INVALID UD57 FOR DEPARTURE WITHIN x DAYS | NONE | 70668/71950-UD57 (2 character code) required if departure is within # days. Checks list for customer number and number of days. | UD57 Required Based on Days to Departure *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 53931-Add UD6 based on DP for accounts starting with 28 | UD7 Update From DP *Safe Harbors* | PNR Test Routine | |
| OK | MISSING UD24 *WAIVOR/FAVOR MISSING UD25 *TICKET VALUE MISSING UD29 *VOUCHER NUMBER MISSING UD31 *POINTS USED MISSING UD40 *AGENCY FEE | NONE | 56551 - if the FJ code is FT, certain Udids are required on the pnr. Routine adds an error of any of these are missing | UDID Check For *FJ FT *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 72388 - if multiples of a single Udid are found, that are identical, Compleat will remove the duplicates. | UDID Check for Duplicates *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 61517-Add original fare without savings to UD14 for Johns Hopkins. 68802 - extending to all Customers, and adding an Itinerarary remark stating the amount saved | Undiscounted Fare to UD14 *Safe Harbors* | PNR Test Routine | |
| OK | UNUSED TICKET AVAILABLE. IF N/A ADD 5H-UNUSED TKT N/A | 5H-UNUSED TKT N/A | 60544-Check Unused Ticket Against FOP or UDID | Unused Ticket Against FOP or UDID *Safe Harbors* | PNR Test Routine | |
| OK | SEE T# FOR UNUSED TICKET ON FILE OVERRIDE 5H-DO NOT USE TKT | 5H-DO NOT USE TKT | 48797 - check T remarks vs validating carriers to see if existing credit should have been used. | Unused Ticket Check Override *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 65380-Update booking with 0% commission after hours if it is missing. | Update Commission to 0 After Hours *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 55503 - update email address "INVOICE@SAFEHARBORS.COM" with BCC | Update Email with BCC *Safe Harbors* | PNR Test Routine | |
| OK | DK 000000000 IS NOT VALID. PLS UPDATE | NONE | 49532-Check if DK entered as 000000000 or S*AN entered as S*AN000000000. If then add an error remarks "DK 000000000 IS NOT VALID. PLS UPDATE" | Verify Customer Number *Safe Harbors* | PNR Test Routine | |
| OK | NN FLY AMERICA REASON IN UD23 | 5.S*UD23 {Fly America} | 69555-require UD23 for travelers that are in the Fly America Rule Class | WCC UD23 Req for Fly America *Safe Harbors* | PNR Test Routine | |
| OK | MUST USE VI ENDING IN 1253079 FOR WETA EMP MUST USE VI ENDING IN 1253053 FOR NEWSHOUR EMP | 5H-FOP OK | 65997-Checks UD10 for 'CONTRACTOR B', 'EMPLOYEES - NEWSHOUR', or 'EMPLOYEES - WETA' and adds error if correct credit card not used. Override is 5H-FOP OK (for air) 69603-added htl gte check | WET WETA Ghost Card Check *Safe Harbors* | PNR Test Routine | |
| OK | NONE | NONE | 72444-For bookings that do not have WN, and a UATP card is used specificed in 5Z#WN UATP-, this will change the FOP to the BTA card specified in 5Z#BTA- | WN UATP Card Update *Safe Harbors* | PNR Test Routine |
QC/Ticketing - Overrides Print
Created by: Odell Duppins
Modified on: Sun, Sep 8, 2024 at 11:19 PM
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