Grasp Technologies

GraspAGENT - Getting Started
GraspAGENT automates the time-consuming task of running multiple reports to determine commission payments for inside and outside agents. The GraspAGENT To...
Thu, Aug 1, 2024 at 4:24 PM
GraspAGENT - Login as AGENT User
Log in as an AGENT User Click the Logon ID hyperlink for the agent. Popup window will appear advising you are logging out of the admin and logging in as ...
Thu, Aug 1, 2024 at 4:25 PM
GraspAGENT - Resetting User Passwords
Admin Steps To Reset GraspAGENT User Passwords: To reset the password the Administrator will login. Go to User Admin section Click Edit to the right of ...
Thu, Aug 1, 2024 at 4:21 PM
GraspAGENT - Running Reports
GraspAGENT syncs with your back office each night for the most current data that populates for reports. For Administrators For Agents Report Options   ...
Thu, Aug 1, 2024 at 4:18 PM
GraspCLOUD - Accessing Trams Back Office (Mac)
Logging into Trams Back Office Open Finder and launch Microsoft Remote Desktop Access your CLOUD workspace and double click Trams Back Office NOTE: I...
Wed, Jul 17, 2024 at 4:55 PM
GraspCLOUD - Accessing Trams Back Office (Windows)
Grasp CLOUD is the hosted server that Trams lives on, so you'll connect to that before you actually get to the Trams login screen. The Trams Back O...
Wed, Jul 17, 2024 at 3:37 PM
GraspCLOUD - Connecting to Remote Apps (Mac)
On This Page Download and Install Client App Configure the Remote Desktop App for Mac Download and Install Client App In a web browser, go to the...
Wed, Jul 17, 2024 at 4:55 PM
GraspCLOUD - Connecting to Remote Apps (Windows)
Open Control Panel > RemoteApp And Desktop Connections Click on Access RemoteApp and desktops Enter the connection URL: https://cloud.grasptech.com/RD...
Wed, Jul 17, 2024 at 4:54 PM
GraspCLOUD - Enabling Self-Service Password Resets
Forgetting your password is frustrating enough! Resetting your GraspCLOUD password is a self-service process that can be done in just a few minutes. ...
Wed, Jul 17, 2024 at 4:50 PM
GraspCLOUD - Introduction (Windows)
Welcome Trams Back Office User! Here’s a bit of background.. graspCLOUD is a cloud-based service that hosts our back-office system, Trams, providing...
Thu, Dec 5, 2024 at 6:33 PM