RingCentral is a cloud-based communication and collaboration platform designed to integrate various modes of business communication into a unified solution. It provides comprehensive services including VoIP telephony, video conferencing, team messaging, and contact center capabilities. The platform features robust call management tools, such as auto-attendants, call forwarding, and voicemail-to-email, coupled with high-definition video meetings and secure instant messaging. RingCentral is built on a scalable, multi-tenant architecture hosted on AWS, ensuring high reliability and performance. It supports extensive API integrations and has a flexible, user-friendly interface accessible via desktop and mobile applications. Security measures include end-to-end encryption and advanced access controls to safeguard communication data.
1. Message: Send and view messages via one-on-one, group, or team conversations. 2. Video: Begin, join, or schedule online meetings. 3. Phone:...
Tue, Sep 13, 2022 at 10:27 AM
Go to the Admin Portal and sign in. Click Users in the top menu. Click the User List dropdown, then Users with Extensions. Click Add User. Select RingE...
Thu, Aug 22, 2024 at 3:21 PM
Today most staff members are fine using the softphone as the deskphone requires a direct internet connection. Only if the staff member prefers to use the de...
Thu, Aug 29, 2024 at 4:22 PM
Call queues enable multiple team members to receive calls from a particular client or department queue. Go to the Admin Portal and sign in. Click Users i...
Thu, Sep 5, 2024 at 2:04 AM
How to Assign a Role to a Single User | RingCentral This article provides information on how to assign a role via the User Details section in the RingCentr...
Thu, Aug 22, 2024 at 3:42 PM
On the Message menu, you can: Communicate with others one-on-one, in a small group, or in a team Add GIFs and code snippets Invite and com...
Tue, Sep 13, 2022 at 10:30 AM
On the Phone menu, you can: Make or receive calls at any time locally or globally with service in over 100 countries Use your carrier minutes,...
Tue, Sep 13, 2022 at 10:52 AM
On the Video menu, you can: Start, schedule, or join online meetings directly in the app Host and join video meetings in HD quality from your co...
Tue, Sep 13, 2022 at 10:31 AM
Here are the links, just open them on your phone and it’ll take you to the store to download: Apple: https://apps.apple.com/us/app/ringcentral/id71588...
Thu, May 5, 2022 at 1:33 PM
On your phone, select the 'Home' button Navigate to 'Settings' 'Advanced' > 'Administration Settings' > 'N...
Thu, May 5, 2022 at 2:09 PM
